Supporting customers through the lifecycle of lifting and handling equipment
Simbal is much more than a distributor of goods and services for lifting and handling equipment. We are also a close knit team of highly skilled professionals, and we take pride in using our industry knowledge to support diverse customer needs.
Our employees make Simbal the industry success it is today, and none take their role lightly. We employ experienced sales and technical staff who are experts in their field, and train and motivate them in order to maintain the highest standards of service.
When you work with us, our expert employees can explain the full range of products available for your lifting and handling equipment, and clarify which will best meet your unique business needs. Whether you are a manufacturer with a good education on industry-specific issues or an end user who requires more support, Simbal has the resources and expertise to help you.
The individual approach
Simbal has built strong relationships with several major customers, including leaders in their field. We cater to any level of understanding regarding product types, equipment requirements and brand differences, and work to educate our customers.
Decades of industry experience has taught us that the little details matter, and we don’t believe in a ‘one size fits all’ approach. Our staff treat customers as individuals rather than order numbers, and will take the time to make sure that all their needs are met.
Come to Simbal with any problem. We’re confident our staff will be able to offer valuable advice on product selection, installation and application for a huge range of lifting and handling equipment. We also have the capability to provide technical drawings and specifications for a range of power supply systems, tailoring designs to suit a variety of customer needs. This comprehensive service helps to reduce customer stress and workload issues, making their life easier.
Committed to customer care
Here at Simbal, we’re determined to supply the ideal products for your needs. However, our customer service goes far beyond the moment of purchase.
By providing a comprehensive after-care service, we support companies throughout the full lifecycle of their lifting and handling equipment. On-site specialist electricians can even perform quick repairs on many products including industrial remote controls and cable reeling drums.
This dedication and commitment helps to keep our customers happy, and keep their business activities right on track.