Why Simbal

Specialist supplier to the lifting and handling industry

Simbal was originally established in 1979, and has accrued decades of experience as a respected supplier of specialist parts for lifting and handling equipment. Our privately owned, family run business has earned an impressive reputation over many years of business, and our key goal is to cultivate positive long term relationships with employees, suppliers and our valued customers.

Quality Control

We operate a full Quality Management System which has been assessed and approved by NQA against the provisions of BS EN ISO 9001.2008. Annual audits are carried out by the independent auditor, NQA to ensure our continuing compliance with the above standard.

Customer service

We take pride in the high quality of our customer service, which we believe sets us apart from most other suppliers. By maintaining large stocks of the majority of our comprehensive product range, we are able to satisfy customer requirements quickly and efficiently. Our policy is to dispatch 90% of all orders within 24 hours of receipt, and this helps our customers to get their lifting and handling equipment up and running as soon as possible.

Simbal also invests in its sales and technical staff, who have developed a wealth of industry experience over many years. As a result, they are able to offer an unrivalled level of advice and support to both existing and new customers. Our experienced application engineers are available on the phone or on location at a site meeting if you need to discuss your requirements. Whatever your needs, our staff can help you to find the perfect products in a well-informed, friendly and helpful manner.

Commitment to progress

Our commitment to great service doesn’t stop there. In order to provide all customers with a consistently high level of professionalism, Simbal is accredited to the BS EN ISO 9001:2008 quality standard. This certification is widely recognised and respected throughout the UK, the EU and beyond, and acts to further confirm the high quality of our products and services.

We work closely with our suppliers on continuous product development, and listen to our customers talk about their biggest pains and barriers. By looking to the future, we can ensure that our product range will continue to benefit our customer base for many years to come.

Lifting and handling equipment is constantly evolving, and we intend to keep up with the latest advances in the market. Our expert staff, customer service and business strategy all combine to help make us an industry-leading player and a trusted supplier. Get in touch if you’d like to learn more.

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